Heavenly Nannies, the leading London Nanny Agency
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Here is everything you need to know about Nannies, different types of Nannies and different types of Nanny Jobs. For Employers and Nannies. More questions? Just open the chat box below right!
Heavenly Nanny Agency is a member of ANA the Association of Nanny Agencies and is proud to offer a first class Nanny Recruitment service. Our aim is to help you to find the best nanny for your family, within the shortest time and as effortlessly as possible. Heavenly Nannies applies its own high criteria, as well as your own, to each and every search. We draw on previous experience of thousands of placements to ensure we can offer you the best advice, the best nannies and the best nanny service possible.
Whether you are looking for a permanent Nanny or temporary Nanny, Live In or Live Out Nanny, Part time or Full time Nanny, we are the experts.
We are here for you every step of the way. The Nanny Placement team knows your time is precious and your expectations are high and we aim to meet your expectations and indeed surpass them.
Read our testimonials or check out our Google and Facebook reviews (we are rated 4.7 /5, based on 64 Google Reviews)
Our experienced Heavenly Nannies team will respond to all your questions and requests quickly and in full and we will be pro-active in offering you helpful tips and advice. Chat to one of our experienced and friendly consultants now to find out how we can help you! Contact Us
What is a Nanny?
Nannies are child-carers with a solid amount of experience with children and often childcare training and/or childcare qualifications. Many families prefer to employ a Live-In nanny (Residential Nanny) if they can accommodate an employee living in. This is so that they know the nanny will always start on time, not late due to traffic, and can cover if necessary at the end of the day should the parents’ trains be late etc. The accommodation provided, sometimes a nanny annexe, is usually of a high standard and is an arrangement which can suit Nannies too, due to the high cost of housing, transport and living in/around London and other prime locations in the UK. Furthermore, it saves on wasteful commuting time!
Other families prefer a Live Out nanny, due to space or privacy and indeed there are many Nannies who prefer not to live at close proximity with their employers. Live Out nannies are also referred to as ‘Daily Nannies’.
Nannies often work long hours; they start work early in the morning and continue until 6 or 7 pm, or even 8pm, but the work is well paid and for the most part, enjoyable!
Although most nannies prefer to work full time for 1 family, many split their week between 2 families, particularly if they are live out / daily nannies.
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How Much are Nannies Paid?
A Nanny’s pay or salary varies greatly depending on the Nanny’s experience, skills, qualifications and local knowledge and the particular job specifications. A nanny who has been working for a family with young children in one locality for 5 years will be highly sought after by other families with young children in that area; as she/he will have gained useful local knowledge and connections and will know where the best toddler groups or baby music groups are. Furthermore this nanny will possess a good network of other Nannies with whom they can arrange ‘playdates’ for the children. A Nanny who has good local knowledge with excellent experience, references and qualifications can earn £500-£700 (GBP) per week or more as a live out nanny. Some of our London nannies are paid up to £1,000 per week – a very attractive nanny salary! However, for this they are often ‘on call’ or nanny may be required to work at weekends.
Nannies are professionals and the cost of their salary and associated taxes, pension and National Insurance contributions can make them unaffordable for many families. Heavenly offers other childcare options which might be more viable for you – depending on the nature of the job and children’s ages.
Heavenly Nanny Agency London can offer Junior Nanny, Mother’s Help, even Au Pairs if the position suits.
Please click to find out more about Au Pairs and Mother’s Helps or read on to find out everything you need to know about all Nannies types and employing Nannies, for Nanny Employers and for Nannies.
If you are a nanny you can check our nanny jobs in London on our Nanny Jobs Page.
Heavenly’s Junior Nannies have a strong interest in working with children; they already have childcare experience and sometimes childcare training and/or qualifications. Many are native English speakers from UK, Australia or New Zealand and may be young and starting out as junior nannies, but we also have junior nannies from countries where English is not their first language, such as Spain, Hungary or Poland. There are advantages with native & non-native speakers of English of course – and many families are keen to ‘effortlessly’ – and at no extra cost -introduce their children to a second language when they are young and can pick up languages easily. Young children who are exposed to a 2nd language develop more ‘neural synapses’ (brainier children!) Some families prefer a native English speaker to reduce the risk of any misunderstandings and to aid the development of the children’s English. If the Nanny is required to support the children with their school work, then a native English speaking nanny could be more appropriate.
The candidates who typically apply to be a Junior Nanny with Heavenly Nannies London are either:
- From the European continent, eager to work with children and gain fluency in English, keen to pursue a career as a teacher or nursery school teacher and already have training or a degree in that area.
- From Australia, New Zealand, Canada with childcare experience and often training and/or childcare qualification. These candidates are much sought after by our families due to the fact that they are native English speakers but as they may lack the local knowledge, they often command a lower weekly salary than established British Nannies or those who have been in the UK for some years – which can make employing them more affordable.
- Through our partnerships with Nanny training colleges and Nanny agencies we can offer experienced Nannies with TAFE or New Zealand National Nanny Certificate, who are interrupting their careers in New Zealand / Australia temporarily or permanently to move to Britain. Many who seek this Overseas Experience obtain either the Youth Mobility Visa (2 year stay) or an Ancestral visa (5 year stay). Many already have a British or other European passport and can stay in the UK indefinitely, should they wish.
- British natives/ residents who are new in their career as a Nanny.
Duties of a Nanny
- Prepare healthy meals and snacks for the children, with appropriate sized portions.
- Keep the children entertained with age-appropriate physically & mentally stimulating activities.
- Support the children in their physical, emotional & mental development & education – such as reading books to younger children, taking them to adventure playgrounds and helping older ones with homework/ prep.
- Arrange trips and playdates with the children’s friends, both ‘home and away’.
- Cleaning and tidying up after the children and their bedrooms.
- Taking care of their laundry, washing clothes & bedding, ironing for the children. Any sewing of children’s clothes or possibly buying new clothes when required.
- Cleaning toys and equipment used by the children.
- Bathing the children and putting them to bed (if required by the parent/s)
- Possibly be available to babysit – by separate agreement and paid separately.
- Due to many parents working long hours nannies are still often required for children whom may traditionally have been considered as too ‘old’ for nannies. However these nannies are needed to carry out normal parental duties during the daytime, ferrying between school and clubs, assisting with homework, providing security to the child/ren and being an important friend and confidante.
The Nanny is a professional who looks after children, she or he is not a cleaner nor a housekeeper.
A Nanny Housekeeper combines the roles of Nanny and Housekeeper, however please bear in mind that they cannot perform both tasks at the same time, particularly if you have young children. The Nanny Housekeeper can only perform housework duties when not looking after your children, or if your children are slightly older and do not require the close supervision and engagement necessary for younger children. Nanny Housekeepers are often paid more than Nannies as they have a greater number of responsibilities and duties.
More and more families are requesting a Nanny PA (Personal Assistant), particularly when they have school aged children and the Nanny has ‘spare’ hours in the middle of the day. Nanny PAs can help organise family life, such as taking clothes to the dry cleaners, making appointments for the children/parents, ordering shopping, taking care of small administration tasks and organising quotes for plumber/ electrician etc. As with the Nanny Housekeeper, the focus will be the children and only when the children are at school/ taking a nap would the Nanny PA be attending to the other tasks.
Simple steps to employ a Heavenly Nanny
Once you have decided which category of candidate is most suitable for you, maybe after discussing with us, you should register with us on-line at ‘family registration’ and complete the form. You will receive a confirmation email from us with information about the next steps and you may of course call us at any time.
Once we have your registration we can begin the search for your Heavenly Nanny. First we check our books for good candidates who suit your requirements, then we interview the candidates and simultaneously check if they would like to apply for the position. We place adverts on our website and on other sites popular with nannies, these generates considerable interest. We never use any identifiable client information such as photos or names etc.
As soon as we have interviewed a candidate whom we consider to be a good candidate for you, and they have confirmed their interest in applying to you we will show you their complete files, documents and references. We also write you a short synopsis about why we believe them to be a good candidate for you.
FAQ (Frequently Asked Questions) for Families:
Q. Does the National Minimum Wage Apply to live-in Nannies?
A. Most employees must be paid the national minimum wage. The applicable minimum hourly wage depends on a few factors, one of those is the individual’s age:
- £7.83 for workers aged 25 yrs and over
- £7.38 for workers aged 21-24
- £5.90 for workers aged 18-20
- £4.20 for workers aged 16- 17
Accommodation off-set is £7 per day (£49 per week). NB. These rates are current as of April 2017, but do check for any increases after that date.
Nannies/ Mother’s Helps/ Companions who are exempt
Residential Nannies – Live-in nannies – could be exempt from minimum wage regulation provided they
- Live as part of the family household, where there is no deduction from wages for accommodation or food.
- Are treated as a member of the family (who share in the work and leisure activities)
- Are not provided with separate accommodation.
For employers who provide separate accommodation for their employees there is an allowance which can be offset; this is currently £49 p/w.
It is our understanding that self employed individuals are also exempt from National Minimum Wage regulations, but not all ‘self employed’ nannies correctly qualify as ‘self employed’. Nannies are most likely not self employed if they only work for 1 employer.
If you are unsure if your live-in nanny will be exempt or not from the national minimum wage, please seek advice from a specialist employer lawyer. For further information about the minimum wage see here and also here
Q. Does Heavenly Au Pairs & Nannies interview the Candidates in Person?
A. Heavenly interviews the candidates over skype otherwise over Facetime or by phone. We do not interview candidates in person or make home visits. This is one of the reasons why we are able to offer our high level bespoke service at a fraction of the fee of our competitors’.
Q. What happens if we are not happy with our chosen Nanny?
A. Heavenly’s Candidate Selection process is rigorous, and you will have many chances to interview the Candidates, check references etc before offering the candidate the position, however sometimes there is simply a mis-match between personalities; for this reason Heavenly offers a FREE replacement period which runs up to 28 days after the Candidate’s first day of work (for live-out) or arrival date (for live-in). During this time, if you wish to select a replacement candidate, please notify us by email and it will be free of charge. Please see our Terms & Conditions for full details.
Q. Does the Nanny have to be OFSTED registered?
A. No it is not a requirement unless you wish to claim childcare tax credits or if you use childcare vouchers.
Q. How much do we pay the Nanny?
A. This will depend on the working hours, how many children you have and their ages (higher pay for looking after babies, toddlers and young children) and also on the Nanny or Junior Nanny’s experience and skills. Together with our help you will decide approximately how much you will pay and this we be finalised before the paperwork / nanny contract is drawn up. We will advise that you pay your nanny fairly. Not too much and not too little but the current ‘market rate’, this will ensure that both sides are happy and that the Nanny will stay for longer
Q. How do we pay the Nanny?
A. You pay your Nanny a pre-agreed weekly or monthly salary directly to her/him, directly into their bank account.
Q. Is there anything else we need to do?
A. Yes, as employers you have legal obligations regarding tax and employment law – however – Do NOT panic! As we work with a top nanny payroll company, Nanny Tax, which specialises in nannies and domestic staff and can cover all the payroll requirements for you for a low annual fee. See here for a wealth of information by our partners at Nannytax.
To give you an overview of the legal obligations when employing a nanny, we have outlined them below:
i. You must check that the Candidate is allowed to work for you in the UK before you employ them. There are a number of things you must do to satisfy this, full details can be found here.
ii. You need to pay your Nanny into her/his bank account, as paying in cash is not permitted.
iii. You need to provide an Employment Contract and check that your Nanny has the right to work in the UK. Heavenly will help with this and we have sample contracts.
iv. If you pay your employee £116 or more per week (£503 per month / £6,032 per year) You must register as an employer with HMRC
v. You need to pay for your Nanny’s tax contributions if their salary is above the current threshold (threshold changes each tax year)
vi. Both Employer and Nanny will need to pay National Insurance Contributions (NI)
vii. Employers need to give their Nannies a payslip (each week or month)
viii. Pay for 5.6 weeks holiday per year (28 days) including all 8 UK bank holidays.
ix. If your Nanny earns more than £10,000 and is aged 22 years or older You, the employer, will be required by law set up a pension scheme and contribute to this each month. The year/month by which this has to be actioned differs; more information can be found here.
ix. During the first month of work the notice period is 1 week, thereafter it can be longer, as pre-agreed with your Nanny.
x. Statutory maternity rights – if your Nanny becomes pregnant while employed by you she will be entitled to maternity leave and pay (see link )
xi. You must ensure that your household insurance covers you for employers insurance and public liability insurance. You must also check that your Employee is covered by a current public liability insurance (Heavenly Can recommend several companies who specialises in these insurances).
Q. How do we pay Heavenly Nannies Agency?
A. Heavenly charges a small ‘Search Activation Fee’ to begin the search for your Heavenly Nanny (this is only £40+vat and is charged once we have started to send you candidates, not before). Thereafter we will only invoice for our main Fees once you have chosen your Heavenly Nanny (and they have accepted!) . Our fees are described comprehensively on our T’s & C’s page.
What Must be included in the Nanny Employment Contract
- Name of Employer and Name of Nanny
- Usual place of work and any other address where the Nanny may be required to work from (eg. Family’s holiday home)
- Job Title
- Whether the Nanny will live-in or live-out (Are there any times when a live-out daily nanny might be required to stay overnight?)
- Start date and contract end date if not open-ended
- Hours of Work
- Weekly or Monthly salary
- Holiday Entitlement
- Sick Pay
- Pension arrangements
- Notice Period
- Details of disciplinary steps and sack-able offences
Furthermore You may wish to include in your contract these further details, as agreeing all before will prevent unnecessary mis-understandings.
What happens during Family holidays
Use of car or payment if the candidate uses their own car
Any meals included
Date when salary will be reviewed
Any House Rules, including Nanny inviting friends
NB. As a courtesy, once you have agreed to engage your Heavenly nanny, your Offer Letter has been agreed and fees have been paid, You can use our standard but comprehensive Daily or Residential Nanny contract.
Heavenly Nannies – For Candidates
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Information for Nanny Candidates
Being a nanny is rewarding and enjoyable work for those with a genuine love of children. This is a career that you might choose to do for a few years or for decades, and although nannies usually work long hours it is financially very rewarding.
Nannies approach this career in different ways. Traditionally someone choosing a career as a nanny or nursery nurse would attend a specialised college such as the Norland Nanny College. These days candidates enter the childcare sector with a combination of qualifications, practical training and work experience, or through a junior role in a kindergarten or as a babysitter. A number of nannies gained their first longer term childcare experience as an au pair.
Nannies may live-in with the family or live-out. Both types of position have their own advantages and disadvantages, which we are happy to discuss with you.
If you don’t want to spend a few years in full time training to be a Norland Nanny then you can instead gain qualifications in childcare through OCN (Open College Network) and Cache (Council for Awards in Childcare, Health and Education). See more about this in section ‘UK Childcare Qualifications’ scroll down.
What you need to know if you wish to work as a Nanny
You need to check that you have the ‘right to work in the UK’. You should either be a citizen of an EEA (European Economic Area) country or be eligible for a working visa, youth mobility visa or ancestral visa.
We welcome experienced Nannies, from outside the UK as well as British nannies, as long as you have the right to work here. In particular we work with many Nannies from New Zealand and Australia, who combine their chosen career with their pursuit of an Overseas Experience.
You must have a proven track record of good childcare experience and training/ qualifications and be able to care for children unsupervised. You must provide references for your work and character and copies of any qualifications you hold.
You must have the skills and experience to be in charge of all aspects of children’s daily care.
Nannies are legally required to have a DBS check (This is a police check previously known as CRB check) You will need to apply for the Enhanced DBS check. It is strictly illegal for anyone who has been barred by the DBS to work with children. If you are new to the UK then the DBS will not apply to you as DBS can only make thorough checks within the UK. Please show your equivalent police report from the country where you have been living.
A nanny should have at least basic first aid training (we can put you in touch with a top company specialising in training courses for nannies)
Nannies need Public Liability Insurance which protects you in case something happens during the course of your duties or to the children whilst they are in your care. This is around £70 per year and Heavenly can recommend a suitable insurer to you.
You must have a National Insurance number. If you are coming to the UK from abroad you need to apply for a National Insurance number as soon as you arrive in the UK.
The more training and skills you have the higher the salary you will be able to command. Criteria which will make you more ‘valuable’ to one of our Families will be:
How much relevant experience you have (better to work for 1 or 2 families for a longer time rather than have lots of short term jobs)
How good your references are and if you can provide at least 3 or 4.
First aid and Childcare qualification or training (see section 8 below for qualifications)
If you are OFSTED registered.
How long you have been driving for and if you are a confident driver, with no driving accidents.
Your cooking skills.
Your academic skills – families prefer someone with a stronger academic background and someone who can help school-aged children with their school work at home (homework).
If you are a native English speaker or otherwise have fluent or good English.
How flexible you are able to be, if a parent sometimes returns home a little later than planned.
The length of time you are planning to work for the family. Most families want someone who plans to stay with them long term 2- 5 yrs or more.
If you are musical or sporty, as most families want to encourage these skills in their children.
Someone who does not have too many fixed commitments outside of work.
If you are polite, smiley, well-mannered and generally give the impression of being hard-working, competent and reliable.
For parents to be able to go to work and leave You in sole care of their children and their home, they need to have absolute confidence that you are 100% honest, trustworthy and utterly dependable. If they ever have reason to doubt this, then they will no longer be able to work with you.
UK Childcare Qualifications for Nannies
Parents will favour nannies with formal training/qualifications when choosing the best Nanny. Here are some of the main qualifications which child-carers may have gained:
· NVQ (National Vocational Qualification) in Child Care and Education or in Early Years Care and Education Most sought after is the Level 3, which qualifies a candidate for unsupervised (sole) care, whilst candidates with a Level 2 are suitable for supervised positions (they may be working towards Level 3).
· NVQ in Play Work. This qualification is to work with children aged 5 to 15 years old.
· CACHE Certificate in Child Care and Education. This is for nursery/kindergarten or playgroup assistants and mothers’ helps.
· CACHE Diploma in Nursery Nursing (NNEB). For childminders, classroom assistants, nannies, nursery nurses, and playgroup supervisors.
· CACHE Advanced Diploma in Child Care and Education. This qualification is for advanced practitioners, inspectors, managers, registration officers, and verifiers. It is a specialised award and should only be taken by candidates with a more general qualification such as the NNEB or the NVQ.
· CACHE Specialist Teacher Assistant Award for classroom assistants.
Thank you to Wendl Hammond for 4 Nannies Photo
London nannies? Don’t forget to ask us more about our New Zealand nannies in London, Australian nannies in London and Canadian nannies in London.