About us

Heavenly Childcare

london-au-pairs-agencyHeavenly is a leading Childcare Agency, based in London. Members of ANA, BAPAA and IAPA, we place exceptional Nannies, Au Pairs, Mother’s Helps, Housekeepers, Junior Nannies and Companions to the Elderly in London and throughout Britain. 

We are passionate about our Heavenly candidates and about making placements which are as successful for our Heavenly Families as they are for our Nannies, Au Pairs etc!

How we started; our Ethos

Drawing on our own personal experiences of finding childcare, we sought to establish a high end service which provides our client families not only with an exceptional Candidate; Nanny, Au Pair or other Helper -someone whom we would choose for ourselves, but which also supports the family throughout this exciting process and during the entire placement with a wealth of advice and helpful information. The idea is to conduct each client search and after care as if it were for our own families – ie. how we would expect to be looked after if we were the client.

Our business has grown each year. Our clients come back to us time and time again and they recommend us to their friends who also become our long-standing clients. This evidence, along with receiving regular feedback from our families, indicates that we are doing the right thing and that our clients appreciate our efforts and our striving to provide the best possible service and best possible candidates. Still, we do not like to be complacent and we take all feedback on board and will always look to where any improvements may be made and welcome all feedback, good or bad (yes really!).

All of us in the Heavenly Nannies & Au Pairs teams has been an Au Pair or Nanny (or both) or has engaged an Au Pair or Nanny. We have many years of experience in recruitment and benefit from an in-depth understanding of factors which render a placement successful and solutions for any possible issues. There is rarely a problem which we have not yet found out how to deal with!

Each Heavenly Team member is educated to degree level. Together, we have considerable experience in recruitment, parenting, nannying, hosting & being au pairs, employing nannies, housekeepers, babysitters, using day nurseries etc. Whilst many of our Nannies are British, most of our Au Pairs, Companions and Housekeepers come from overseas (majority from Europe); for this reason it is a huge advantage that Heavenly Team members all speak several European languages and have all lived abroad at some time. You have come to the right place to find a nanny!

Meet the Team!

Gill, Director

Gill Heavenly Team

Gill is a plate-spinning mother of 3. She has enjoyed the benefits of live-in childcare over many years and knows, first hand, how fabulous it is to be able to rely on wonderful nanny and now amazing au pair help. Gill was schooled at Malvern Girls’ College (now Malvern St. James), is degree educated (BSc) and previously enjoyed a career in international banking. Gill is on the BAPAA Executive Committee.


Isabel, Senior Placement Consultantfoto1

Isabel manages the team. She came to Heavenly years ago armed with a top degree in Psychology (very useful in this business!) and excellent experiences as an Au Pair herself. Isabel is bi-lingual in Spanish and English and as an extremely conscientious person, upholds the highest standards in attention to detail and customer service.


Barbara, Placement Consultant

Barbara, Heavenly Team

Barbara is an integral Heavenly team member. Barbara is degree educated and speaks several languages; she has previously worked in several other European countries. She brings a wealth of valuable personal experience to the Heavenly Team, having spent years first as an au pair and then as a Nanny in London. Barbara is particularly appreciated within the Heavenly office for her dry wit and puns!


Aneta, Placement Consultant

Aneta, Heavenly Team

We value Aneta’s experience as not only having worked for a successful start-up company where she had responsibility for the running of several operations but Aneta has herself been a very successful au pair in America. She stayed for 2 years and fell in love with the children as much as they fell in love with her.  Aneta has a BA degree in pedagogy and social advisory. Her valuable insights and compassion for making suitable matches are some of her greatest assets.


Amelia, Placement ConsultantAmelia Team photo

Amelia was one of our best au pairs before she joined the Heavenly team in the office a few years ago. Amelia came to Europe from New Zealand and was initially engaged as an au pair in Denmark before moving with her then host family to England. Amelia knows just what it takes to be a great au pair and achieve a successful placement. Amelia has a degree in psychology and a Masters Degree. She is calm under pressure and has a good sense of humour 😉


Yolanda, Placement ConsultantYolanda, Heavenly Team

Yolanda left her native South Africa after finishing her degree to see a bit more of the world. She is our newest team member but brings with her a wealth of relevant personal experience having herself been an au pair in England and in France before settling down to work as a nanny in London. She enjoys interviewing our new candidates and giving guidance to our clients and candidates over the phone or email. Yolanda is always cheerful, enthusiastic and dedicated to doing her best for our clients and candidates alike!


Heavenly Au Pairs & Nannies is a member of :

Heavenly Au Pairs' Privacy Policy:

This privacy policy sets out how Heavenly Au Pairs Ltd (company no. 08014188) uses and protects any information which you (Family or Childcare Candidate) provide us with when you register with Heavenly Au Pairs as a Family or as a Candidate or when you contact us with a enquiry.

Heavenly Au Pairs Ltd is registered with the ICO under the Data Protection Act of 1998. We are registration number Z3657103.

Heavenly Au Pairs adheres to regulation and guidelines concerning the collecting and secure storing of our clients’ information.

Heavenly Au Pairs Ltd is committed to ensuring that your privacy is protected and we request no more information from you than necessary to identify potential matches between Family & Candidate. The information we ask you to provide will only be used in accordance with this privacy statement.
Heavenly Au Pairs Ltd may change this policy from time to time. This policy is effective from 28th May 2013.

We may collect the following information:

Name and job title/description
Contact information including email address
Demographic and social information such as postcode, preferences, hobbies and interests
Other information relevant to matching Candidates with Families.
Non identifying photos of the Family or Candidate – preferred but not essential


We are committed to ensuring that your information in electronic or material form is secure and will not be shown to anyone who is not directly involved with the delicate procedure of matching. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect from Families and Candidates.

Heavenly Au Pairs Ltd. is available Monday – Friday 9am til 5pm to discuss in more detail the workings of our privacy policy.

Heavenly Au Pairs does not discriminate against race, religion, age or gender.