About us

Heavenly Childcare by London’s best Nanny Agency

london-au-pairs-agencyHeavenly is a leading UK Childcare Agency, based in London. Members of ANA, BAPAA & IAPA, we place exceptional Nannies, Au Pairs, Housekeepers, Junior Nannies and Elderly Care Companions in London and throughout Britain. 

We also offer fabulous placements abroad through our Outbound Au Pairs and other overseas Gap Year programmes.

We are passionate about our Heavenly candidates and about making placements which are as successful for our Heavenly Clients as they are for our Candidates!

Our Story and Company Ethos

Drawing on our own personal experiences of finding childcare, we sought to establish a high end service which provides our client families not only with an exceptional Candidate -someone whom we would choose for ourselves, but which also supports the family throughout this exciting process and during the entire placement with a wealth of advice and helpful information.

Our ethos is to conduct each client search and placement care as if it were for ourselves – We treat You how WE would expect to be treated if we were the client. That is the best way, we believe, to ensure we are offering the very best service to everyone.

We value our loyal clients… and they value us.

Our business has grown each year. Our clients come back to us time and time again and they recommend us to their friends who also become our long-standing clients. This evidence, along with receiving regular positive feedback from our families, indicates that we are doing the right thing and that our clients appreciate our efforts and our striving to provide the best possible service and best possible candidates. Still, we do not like to be complacent and we take all feedback on board and will always look to where any improvements may be made and welcome all feedback, good or bad (yes really!).

Personal experience, professionalism and attention to detail makes our agency stand out

All of us in the Heavenly Nannies & Au Pairs teams has been an Au Pair or Nanny (or both) or has engaged an Au Pair or Nanny. We have many years of experience in recruitment and benefit from an in-depth understanding of factors which render a placement successful and solutions for any possible issues. There is rarely a problem which we have not yet found out how to deal with!

Each Heavenly Team member is educated to degree level. Together, we have considerable experience in recruitment, parenting, nannying, hosting/ being au pairs, employing nannies, housekeepers, babysitters, using day nurseries etc. Whilst many of our Nannies are British, most of our Au Pairs, Companions and Housekeepers come from overseas (majority from Europe). For this reason it is a huge advantage that Team members all speak several European languages and understand different cultures – having all lived abroad at some time. You have come to the right place to find a nanny!

Meet the Team! We are proud to be Heavenly!

Gill, Director

Gill Heavenly Team

Gill is a plate-spinning mother of 3. She has enjoyed the benefits of live-in childcare over many years and knows, first hand, how fabulous it is to be able to rely on wonderful nanny and now amazing au pair help. Gill was schooled at Malvern Girls’ College (now Malvern St. James), is degree educated (BSc) and previously enjoyed a career in international banking. Gill is on the BAPAA Executive Committee.

 

Isabel, Senior Placement Consultantfoto1

Isabel manages the team. She came to Heavenly years ago armed with a top degree in Psychology (very useful in this business!) and excellent experiences as an Au Pair herself. Isabel is bi-lingual in Spanish / English and as an extremely conscientious person, upholds the highest standards in attention to detail and customer service. Isabel is currently learning Mandarin in her spare time – we wish her luck!

 

Barbara, Placement Consultant

Barbara, Heavenly Team

Barbara is an integral Heavenly team member. She is degree educated, speaks several languages and has previously worked in several other European countries. Barbara brings a wealth of valuable personal experience to the Team, having spent years first as an au pair and then Nanny in London. Barbara is our Elderly Care Companion specialist and is particularly appreciated within the Heavenly office for her dry wit and puns!

 

 

Amelia, Placement ConsultantAmelia Team photo

Amelia was one of our best au pairs before she joined the Heavenly team in the office a few years ago. She originally came to Europe from New Zealand and was initially engaged as an au pair in Denmark. Amelia then moved with her then host family to England. Amelia knows just what it takes to be a great au pair and achieve a successful placement. She has a degree in psychology and a Masters Degree. Amelia is calm under pressure and has a good sense of humour 😉

 

Yolanda, Placement ConsultantYolanda, Heavenly Team

Yolanda left her native South Africa after finishing her degree to see a bit more of the world.  She is full of energy and has a passion for making happy placements! Yolanda has worked with children in South Africa and had also been an au pair in England and France before settling down to work as a nanny in London. Yolanda is always cheerful, enthusiastic and dedicated to doing her best for our clients and candidates alike!

 

Roxette, Junior Placement Consultant

Roxette is the newest member of the team, but comes to us with a wealth of experience and a degree in Psychology. The latter helps significantly when making accurate judgements on a candidate’s suitability for different roles. Having previously worked as a full time nanny, Roxette’s next career step was to work as a PA to a HNW individual. Her most recent career move was to become a Junior Placement Consultant at London’s best Nanny Agency! She enjoys interviewing our new candidates and giving guidance to our clients and candidates over the phone or email. Roxette is diligent, caring and intuitive!

 

 

Heavenly Au Pairs & Nannies is a member of :